Shipping policy

At Silhouette Luxe, we carefully prepare every order for delivery. Please review the information below for our processing and shipping times.

✦ PROCESSING TIME

All orders are processed within 2–4 business days after payment has been successfully received.

✦ DELIVERY TIMES

Once your order has been shipped, you will receive a tracking number via email or SMS.

Delivery typically takes:

• 2–5 business days for major cities, including Johannesburg, Cape Town and Durban
• 5–7 business days for outlying or rural areas

Please note that delivery times are estimates and may vary depending on your location, courier delays, public holidays or circumstances outside our reasonable control.

✦ TRACKING

Once your order has been dispatched, your tracking information will be sent to you via email or SMS.

Please ensure that your contact and delivery information is correct when placing your order.

✦ DELIVERY DELAYS

If your order has not arrived within the expected delivery timeframe, please contact us at private@silhouetteluxe.online with your order number so that we can assist you.

✦ CONTACT US

For shipping questions or assistance, please contact:

Silhouette Luxe

private@silhouetteluxe.online

Where Confidence Takes Shape