Terms of service

Welcome to Silhouette Luxe. By accessing or using our website, you agree to these Terms of Service and the policies referenced below.

✦ USE OF OUR WEBSITE

You agree to use the Silhouette Luxe website lawfully and responsibly. You may not use the website for fraudulent, abusive, unlawful or unauthorised purposes.

✦ PRODUCTS & INFORMATION

We make reasonable efforts to ensure that product descriptions, images, colours, pricing and availability are accurate. However, colours may appear differently depending on your device or screen.

We reserve the right to correct errors, update product information and make changes to product availability where reasonably necessary.

✦ ORDERS & PAYMENT

When you place an order, you agree that the information you provide is accurate and complete.

Orders are subject to product availability and successful payment. If an order cannot reasonably be fulfilled, we will contact you and provide any applicable refund in accordance with South African law.

✦ SHIPPING

Orders are processed and delivered according to our Shipping Policy. Delivery timeframes are estimates and may be affected by circumstances outside our reasonable control.

✦ RETURNS & REFUNDS

Returns, refunds and exchanges are handled according to our **Return & Refund Policy**.

Nothing in these Terms is intended to limit any rights you may have under applicable South African consumer protection law.

✦ INTELLECTUAL PROPERTY

All Silhouette Luxe branding, logos, photographs, designs, text and other website content belong to or are licensed to Silhouette Luxe and may not be copied, reproduced or commercially used without permission.

✦ THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party services. These services operate under their own terms and privacy policies, and Silhouette Luxe is not responsible for services we do not control.

✦ WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning correctly. However, we cannot guarantee that the website will always be uninterrupted or error-free.

✦ PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect and process personal information.

✦ CHANGES TO THESE TERMS

We may update these Terms of Service when necessary to reflect changes to our business, website or applicable law. Updated terms will be published on this page.

✦ GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of South Africa.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

✦ CONTACT US

For questions regarding these Terms of Service, please contact:

Silhouette Luxe

private@silhouetteluxe.online

Where Confidence Takes Shape